Country for PR: United Kingdom
Contributor: PR Newswire Europe
Tuesday, April 06 2021 - 22:51
Essence Group Major Supply Chain Initiative Helps Ensure Continued Customer Service for its Partners Throughout COVID-19 Lockdown
HERZLIYA, Israel, April 7, 2021, /PRNewswire-AsiaNet/--

Critical Component Shortages and Transportation Shutdowns Overcome in Battle to 
Maintain Delivery of Vital Security and Healthcare Solutions

Essence Group [ ], a leading provider of IoT 
solutions for the global security and care markets, today provided details of 
its aggressive supply chain initiative, that mitigated the global supply chain 
disruption caused by COVID-19 and ensured the continued supply of its complex 
multi-component products to key partner, Verisure [ ], 
a leading provider of professionally monitored security solutions.

The well-documented effects of COVID-19 on global supply chains – including 
higher shipping costs; lower availability of shipping containers; employee 
health challenges; and the closure of borders from national lockdowns – 
provided an existential challenge to organizations dependent on just-in-time 
delivery of components. 

In normal times, supply chain logistics generally work on an eight-month 
timeline for delivery of critical components. Thanks to its proactive 
resilience, detailed business continuity planning, and leveraging experience 
gained from past events, by the end of the first quarter of 2020, Essence Group 
had successfully mitigated the majority of supply chain disruptions to fulfil 
customer orders as expected.

Hagai Enoch, Chief Operating Officer of Essence Group, said: "As the world 
started to grapple with COVID-19 we went to our business continuity playbook 
and realized that we had move fast. We did not even entertain the thought that 
we would not be able to supply our customers, who rely on us to deliver on 

As early as mid-January 2020, when news of the emerging pandemic was only 
beginning to hit global news channels, Essence mobilized its business 
continuity response to ensure alignment on emergent issues and implement 
contingencies in the event of further disruption. At the heart of Essence 
Group's strategy was to leverage existing relationships with component 
suppliers and manufacturers to share resources in order to deliver optimal 
solutions for customers. By dramatically increasing the size of orders and 
accumulating sufficient buffer stock, and using air transport rather than 
ships, Essence could continue supplying strategic partners, such as Verisure 
[ ] with the necessary volume of critical components 
to enable them to meet commercial commitments.

"Partnership with Essence has been instrumental in ensuring continued customer 
service for our existing and new clients," said Cristina Rivas, Verisure Chief 
Technology Officer. "Essence Group's initiatives to ensure we could continue 
accepting new orders gave us confidence that we would be able to keep our 
commitments. This has helped us to continue to strengthen our position as the 
leading provider of professional security products and services."

"In spite of the COVID-19 pandemic, our global supply chain has performed 
extremely well in meeting the needs of our customers," said Sharon Klainer 
Weizenbluth, Chief Strategy Officer at Essence Group. "This was achieved, while 
also protecting the health and wellbeing of both our employees and those of our 
supply chain partners."

About Essence Group

Essence Group is a global technology leader with a mission to develop and 
deploy innovative, cloud-based, end-to-end security and healthcare solutions, 
underpinned by supporting services, that provide peace of mind to users. For 
over a quarter of a century, Essence has challenged convention by making care 
and safety both accessible and affordable. With over 70 million connected 
devices deployed worldwide, Essence helps people to live safer and more 
independent lives. 

For more information:
Follow Essence Group on LinkedIn 
[ ] , Twitter 
[ ] and Facebook 
[ ]

About Verisure

Verisure is the leading European provider of professionally monitored security 
systems with 24/7 response services. It protects more than 3.7 million 
customers in 16 countries in Europe and Latin America. In late 2019 Arlo Europe 
also became part of Verisure. The Company's mission is to bring peace of mind 
to families and small business owners by providing them with the best security 
solutions and services. Verisure is known for category-creating marketing, 
sales excellence, innovative products and services and customer-centricity. 
Verisure protects a highly satisfied and loyal customer base, with some of the 
strongest growth rates and best retention rates globally in consumer-facing 
services, demonstrating its exceptional service levels and strong value 
proposition to its customers.

For more information:

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Media Contact:
Finn Partners for Essence Group
Danny Sudwarts
(+1) 469-297-2515

SOURCE: Essence Group and Verisure