Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Friday, November 19 2021 - 01:40
10-fold Increase for Hotel Intelligence Upgrade During this Pandemic
TAIPEI, Nov. 18, 2021 /PRNewswire-AsiaNet/ --

Aiello Inc. releases another good news after the completion of pre series A 
fundraising announced. Though Travel industry has suffered from COVID-19 
pandemic, Aiello is bucking the trend and got strong double-digit growth in 
revenue, with successfully launched 5000 rooms of over 20 hotels in Taiwan to 
reach million end-users. With Aiello Voice Assistant takes around 50% of market 
share in 4 and 5-star hotels, Aiello is honored to be a leading brand of 
conversational AI for enterprise in Taiwan. InterContinental Kaoshiung, the 
first InterContinental namesake hotel in Taiwan and which will open soon, also 
have it. In addition, the company will continually active on strong overseas 
market expansion.

"Although chip shortage and cost inflation occur, we still maintained a strong 
growth since most hotels tend to renovate and upgrade their facilities during 
this pandemic. Aiello combined the advantages of front-end device as a speaker 
and back-end cloud management, coupled with strategic resources to improve the 
richness of content, hence, we won the reputation both from business 
enterprises and end customers." Vic Shen said, the CEO of Aiello.

With the lifting of restrictions, Taiwanese turn to domestic travel, especially 
with government's "Stimulus Vouchers"  program launched.  Therefore, it 
generated 80 million voice interactions and inquiries and requests take 30% of 
the total. By this, the speech-to-text demands can reduce misunderstanding in 
oral communication further lower 20% of time is spent by hotel staff answering 
the phone. It particularly stimulate increase extra 20% consumption in hotel 
through the recommendation of Aiello assistant

Other than high accuracy NLP technology and AIoT applications, Aiello 
continuously to maintain impactful contents and functionality by enriching user 
experiences in combining multiple resources, including famous food & play media 
choice, News, music access, push coupons via Line, feedback survey, "Aiello 
voice assistant" is highly capable to fulfill the demand across all age group.

ABOUT Aiello 

Founded at the end of 2018, Aiello provides a full-stack AI NLP SaaS platform 
based on in-house NLU technology. Our solutions enable enterprises across 
various industries (finance, insurance, hospitality...) to build their own 
conversational AI SaaS platform and NLU data framework to understand their 

Aiello team comes from Google, Qualcomm, Amazon, and HTC. Aiello won CES Asia 
AI Innovation award and was awarded as the first prize of Startup by 
BusinessNext, the most influential financial-tech media in Taiwan.